Terms of Service
These terms and conditions govern your use of Smart Blinds services and products. Please read them carefully before using our website or making any purchases.
Clear Terms
Straightforward terms that protect both parties
Fair Policies
Reasonable policies for products and services
Your Rights
Clear information about your rights and protections
Last Updated: January 15, 2024
Important Notice
By using Smart Blinds' website, products, or services, you agree to these terms of service. If you do not agree with any part of these terms, please do not use our services. For questions about these terms, please contact our customer service team.
Acceptance of Terms
By accessing and using the Smart Blinds website and services, you accept and agree to be bound by the terms and provision of this agreement.
If you do not agree to abide by the above, please do not use this service.
These terms apply to all visitors, users, and others who access or use our services.
We reserve the right to update these terms at any time without prior notice.
Use License
Permission is granted to temporarily access our website for personal, non-commercial transitory viewing only.
This license does not include the right to download, copy, modify, or distribute any portion of our website without our express written consent.
You may not use our website for any commercial purpose without written authorization.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time.
Product Information and Pricing
We strive to provide accurate product descriptions, specifications, and pricing information.
However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
Prices are subject to change without notice and are displayed in U.S. dollars.
We reserve the right to limit quantities of products offered and to discontinue products at any time.
Color representations are approximate and may vary from actual products due to monitor and device differences.
Order Acceptance and Payment
All orders are subject to acceptance by Smart Blinds and availability of products.
We reserve the right to refuse or cancel any order for any reason at any time.
Payment must be received before products are manufactured or shipped.
We accept major credit cards and other payment methods as displayed during checkout.
All payments are processed securely through encrypted payment systems.
Custom Products and Returns
Custom-made window treatments are manufactured specifically for your order and are generally non-returnable.
Standard products may be returned within 30 days of delivery in original condition.
Return shipping costs are the responsibility of the customer unless the return is due to our error.
Refunds will be processed within 5-10 business days after we receive and inspect returned items.
Installation services are final and non-refundable once completed to satisfaction.
Installation Services
Installation services are provided by certified Smart Blinds installers or authorized contractors.
Installation appointments must be scheduled in advance and are subject to availability.
Customer must be present during installation and provide reasonable access to installation areas.
Any modifications to installation plans may result in additional charges.
Installation warranty covers workmanship for one year from completion date.
Warranties and Disclaimers
Product warranties are provided by manufacturers and vary by product type and brand.
Smart Blinds provides additional service warranties as specified in individual product descriptions.
We disclaim all warranties not expressly stated, including implied warranties of merchantability and fitness for particular purpose.
Our liability is limited to the purchase price of products or services.
We are not responsible for damages resulting from improper use, maintenance, or installation by non-authorized personnel.
Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy for information about data collection and use.
We collect only necessary information to process orders and provide services.
Personal information is not shared with third parties except as necessary to fulfill orders.
You have the right to access, correct, or delete your personal information.
We implement appropriate security measures to protect your personal data.
Limitation of Liability
Smart Blinds shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
Our total liability shall not exceed the amount paid for the specific product or service giving rise to the claim.
We are not responsible for delays or failures due to circumstances beyond our control.
Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.
These limitations apply regardless of the legal theory on which the claim is based.
Intellectual Property
All content on our website, including text, graphics, logos, and images, is owned by Smart Blinds or our licensors.
Our trademarks and trade names may not be used without our express written permission.
Unauthorized use of our intellectual property may result in legal action.
You may not reproduce, distribute, or create derivative works from our content.
Customer reviews and submissions become our property and may be used for marketing purposes.
Governing Law and Disputes
Governing Law: These terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions.
Dispute Resolution: Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in Redmond, Washington, in accordance with the rules of the American Arbitration Association.
Jurisdiction: You agree to submit to the personal jurisdiction of the courts located in Sedgwick County, Washington, for any actions not subject to arbitration.
Severability and Contact
If any provision of these terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these terms unenforceable or invalid as a whole. Such provisions shall be deleted without affecting the remaining provisions.
These terms constitute the entire agreement between you and Smart Blinds regarding the use of our services and supersede all prior and contemporaneous written or oral agreements.
Our failure to enforce any provision of these terms shall not be deemed a waiver of such provision nor the right to enforce such provision.
Changes to Terms
Smart Blinds reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. We will update the "Last Updated" date at the top of this page when changes are made.
We encourage you to review these terms periodically to stay informed of any updates. Your continued use of our services after any changes constitutes acceptance of the new terms.
If we make material changes to these terms, we will notify you by email (if you have provided an email address) or by posting a prominent notice on our website.
Questions About These Terms?
If you have questions about these Terms of Service, please contact us using the information below.
Legal Department
Smart Blinds Legal Team
1234 Window Way
Redmond, KS 67202
United States