Privacy Policy

Personal Information: Name, email address, phone number, shipping and billing addresses when you make purchases or request consultations.

Payment Information: Credit card details and billing information processed securely through our payment processors.

Account Information: Username, password, and preferences when you create an account with us.

Communication Data: Records of your communications with our customer service team and consultation requests.

Usage Data: Information about how you use our website, including pages visited, time spent, and interactions.

Device Information: IP address, browser type, operating system, and device identifiers when you visit our website.

Order Processing: To process your orders, arrange consultations, and provide customer service.

Communication: To respond to your inquiries, send order updates, and provide customer support.

Service Improvement: To improve our website functionality, product offerings, and customer experience.

Marketing: To send promotional emails and offers (with your consent and option to unsubscribe).

Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Security: To protect against fraud, unauthorized access, and other security threats.

Service Providers: We share information with trusted third parties who help us operate our business, including payment processors, shipping companies, and installation contractors.

Legal Requirements: We may disclose information when required by law, court order, or to protect our rights and safety.

Business Transfers: Information may be transferred in connection with mergers, acquisitions, or other business transactions.

Consent: We may share information with your explicit consent for specific purposes.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Encryption: All sensitive data is encrypted during transmission using SSL/TLS technology.

Secure Storage: Personal information is stored on secure servers with restricted access.

Payment Security: We use PCI-compliant payment processors and do not store credit card information.

Access Controls: Strict access controls limit who can view your personal information.

Regular Updates: We regularly update our security measures to protect against emerging threats.

While we implement strong security measures, no system is 100% secure, and we cannot guarantee absolute security.

Access: You can request access to the personal information we have about you.

Correction: You can request correction of inaccurate or incomplete information.

Deletion: You can request deletion of your personal information, subject to legal requirements.

Portability: You can request a copy of your information in a portable format.

Marketing Opt-out: You can unsubscribe from marketing emails at any time.

Account Management: You can update your account information and preferences online.

Essential Cookies: Required for website functionality, including shopping cart and login features.

Performance Cookies: Help us understand how visitors use our website to improve user experience.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

Third-party Cookies: Some features may use third-party cookies from services like Google Analytics.

Cookie Control: You can manage cookie preferences through your browser settings.

Do Not Track: We respect browser "Do Not Track" signals where technically feasible.